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How Can I Get AI to Recommend My Melbourne Small Business?

13 Aug 2026
by: John Stoneman

More people are now using AI tools such as ChatGPT and Google’s Gemini to find information, products, services and local businesses. Instead of simply searching Google and browsing through websites, potential customers can now ask AI for recommendations and expect a direct answer.

For small businesses, this creates a new opportunity to be discovered by potential customers who may never have come across their website through a traditional search. But how can you improve the chances of AI understanding your business, recognising your expertise and recommending your business when it is relevant to a customer’s search?

1. Make Your Small Business Easy to Understand

AI needs clear information about what your small business does, who you help and where you operate.

Your website should clearly explain your services, locations, experience and areas of expertise. Avoid vague content and make sure important information is easy to find.

2. Build Trust Through Google Reviews

Google reviews are an important part of your online presence. Genuine reviews can provide useful information about the services you offer, the locations you work and the experiences of your customers. They can also help build trust with potential customers and provide additional signals about your business to search engines and AI systems.

3. Show Your Experience

AI needs more than a list of services to understand why your small business is worth recommending.

Add genuine project examples, case studies, photographs, FAQs and useful information. This gives potential customers and AI systems more information about what you actually do. This results in a greater chance of you showing up in both SEO and AI results.

4. SEO Still Matters

Optimising your website for Google has not become irrelevant. SEO remains an important part of helping your small business get found online. However, search is changing. Small businesses now need to consider how they appear across both traditional search results and AI powered search.

At Dynamic Websites, we work closely with our clients to improve their online visibility, helping their small businesses get found through Google search and increasingly through AI powered search.

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Dynamic Websites specialise in small business web design. We are based in the Melbourne suburb of Hawthorn and provide services throughout Australia. We understand what it takes to get a small business online at an affordable price and with the minimum of fuss. Along with designing websites for small business, tradies and NDIS service providers we provide online marketing services. Our online marketing for small business extends to Google Ads, Google Business Profile, Microsoft Advertising, search engine optimisation (SEO), content writing and, blog writing.

Give John a call on  0413 432 293  or email to find out more about how we can help your small business.