Beware of Emails Claiming to Be from Your Hosting Company

25 Feb 2026
by: John Stoneman

Email scams targeting Melbourne small business owners are becoming increasingly sophisticated. These fraudulent messages often appear to come from your hosting provider or other trusted service, warning of urgent issues such as account suspension, unpaid invoices, or potential security breaches.

 Scammers deliberately create a sense of fear and urgency to pressure recipients into taking immediate action, such as clicking on malicious links, downloading harmful files, or providing sensitive information like passwords, banking details, or personal data. 

By exploiting this urgency, cybercriminals increase their chances of successfully deceiving even vigilant business owners.

Here are some tips to help keep your website safe:

1. Check the Sender Carefully

Always verify the sender’s email address. Legitimate emails from your hosting provider will come from official domains, not generic or misspelled addresses. Be cautious of spelling errors, unusual formatting, or unexpected attachments, which are common signs of phishing attempts.

2. Avoid Clicking Links in Emails

Never click on links in suspicious emails. Instead, access your hosting account by typing the official website URL directly into your browser. This ensures you are logging in securely and avoids phishing websites designed to steal your credentials.

3. Contact Your Hosting Provider

If your website is hosted by Dynamic Websites and you receive a suspicious email, contact us directly using the official contact details on our website. Do not reply to the email itself. The same applies if your website is hosted elsewhere – always use official contact details rather than those contained in the email.

4. Protect Your Account

Regularly update your passwords using strong, unique combinations, and consider using a password manager. Enable two-factor authentication (2FA) whenever it is available. Stay vigilant and treat unexpected emails with caution — genuine hosting companies will never pressure you to act immediately or request sensitive information via email.

Dynamic Websites specialise in small business web design. We are based in the Melbourne suburb of Hawthorn and provide services throughout Australia. We understand what it takes to get a small business online at an affordable price and with the minimum of fuss. Along with designing websites for small business, tradies and NDIS service providers we provide online marketing services. Our online marketing for small business extends to Google Ads, Google Business ProfileMicrosoft Advertising, search engine optimisation (SEO), content writing and, blog writing.

Give John a call on  0413 432 293  or email to find out more about how we can help your small business.